IT Support Jobs in Houston, TX - NOW HIRING

6,805 jobs found

- TechMD
- Houston, TX
- Remote
$28 - $32an hour
Beyond assisting the client, the IT Support Specialist II is expected to share knowledge and empower our IT Support Specialist I team members to foster their growth as well. ... The IT Support Specialist II is responsible for implementing, ...
Full-Time
Hyper-V
VMware
Windows
Mid Level
Azure
13 days ago
- Irvine Technology Corporation
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
- Remote
$30 - $35an hour
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interacti ... As part of a highly collaborative IT team, you will provide onsite and remote support to a large ...
Contract
Azure
Monday to Friday
Active Directory
Zendesk
SharePoint
NEW
1 day ago
- Foxconn Assembly LLC
- Houston, TX
Collaboration with Development Team: Work closely with the development team and other IT support functions to resolve complex issues. Participate in system improvements and enhancements to ensure optimal system performance. ... IT Application ...
Full-Time
SQL Server
Windows
DevOps
SQL
Bachelor's Degree
14 days ago
- ROI - Workforce as a Service (WaaS)
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
- Remote
The IT Support Specialist will serve as a key resource for onsite end-user technology support, coordinating directly with plant personnel, senior leadership, and remote IT teams. ... Support onsite IT projects, including moves and infrastructure ...
Full-Time / Contract
Cisco
Overtime
NEW
1 day ago
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- Houston, TX 77018 (Central Northwest / Independence Heights area)
We are seeking a bilingual (English/Spanish) IT Support Technician to deliver world-class customer service and a positive support experience to office and field personnel. ... Five years of experience in a customer facing, IT support role working ...
Temporary / Contract
iOS
Health Insurance
Retirement Plan
Spanish
Bilingual
NEW
Today
- Recru
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
2+ years of experience in IT Support needed ... Associate degree in computer science, Management Information Systems, Engineering, or relevant field of study or 5+ years in experience. ... Provide C-Level Executive Support. · Maintain all document ...
Contract
Cisco
AWS
Excel
Associate's Degree
NEW
1 day ago
- Coba IT Consultants
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
This role will provide technical support as a part of the Service Desk team working closely with local business members to understand, address, and, where possible, predict their technology & support needs. ... to business users and support requests ...
Active Directory
NEW
1 day ago
- KwickPOS
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
- Remote
We are looking for a high-performing IT Support to provides front line point of sale support to our customer. ... Knowledge of Point of Sale solutions and related technologies is a plus. Customer Service/Help Desk/Remote Support experience or ...
SQL Server
Active Directory
Bilingual
Linux
Chinese
20 days ago
- Spartan Energy
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
$18 - $20an hour
IT & Application Support ... Support users with tech-related inquiries, escalate complex problems to the appropriate teams, and track resolutions Install, configure, monitor, and maintain software, business applications, and hardware systems
PostgreSQL
Ruby
Salesforce
Ruby on Rails
NEW
1 day ago
- PTR Global
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
$30 - $33an hour
Procures equipment and IT Inventory needed to support the Executive Staff in Hess Towers. ... The IT Executive Support Technician will have strong and professional IT customer support skills, strong technical skills and the ability to exceed ...
Full-Time
401(k)
Health Insurance
Paid Time Off
On Call
NEW
1 day ago
- WGA
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
Bachelor's or Associate’s degree in Information Technology, Computer Science, or related field preferred. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus and required in lieu of a BS or AS degree. ... Collaborate with the IT team ...
Linux
CCNA
Professional Engineering (PE)
Bachelor's Degree
NEW
1 day ago
- Jobot Consulting
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
$33 - $37an hour
Provide technical guidance on security issues to IT staff and management. ... Based in the Houston area, we are seeking a dynamic IT Security Analyst Consultant to join our team in the Energy industry. ... Apply today and join our team in protecting ...
Contract
Azure
401(k)
Active Directory
Bachelor's Degree
NEW
Today
- Pyramid Consulting Inc
- Houston, TX
$60 - $65an hour
Immediate need for a talented IT - Hardware & Application Support - IT Administrator/Support IV. ... Key Requirements and Technology Experience: Key Skills: SailPoint IdentityNow , Identity lifecycle processes (Movers, Leavers, Joiners), Scripting:
Contract
Health Insurance
Java
On Call
CISSP
Security+
29 days ago
- NetImpact Strategies
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
Additional certifications in IT support or service desk technologies. ... to hire an IT Service Desk Specialist to support a Federal Agency. ... NetImpact does not discriminate against any person because of race, color, creed, religion, sex ...
CCNA
Secret Clearance
Active Directory
Vision Insurance
Health Insurance
NEW
Today
- NetImpact Strategies
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
Additional certifications in IT support or service desk technologies. ... seeking to hire an IT Service Desk Specialist to support a Federal Agency. ... Provide excellent customer service, ensuring all support requests are resolved to the ...
High School Degree
Network+
Secret Clearance
401(k)
Tuition Reimbursement
NEW
Today
- AECOM
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
- Remote
$100,000
Bachelor’s degree in Business, Management Information Systems, Accounting, Computer Science or IT related fields plus at least 8 years of relevant experience including implementing or supporting Oracle financial applications, or demonstrated ...
Paid Time Off
Health Insurance
Oracle
Cognos
SQL
NEW
Today
- NetImpact Strategies
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
... seeking to hire an IT Service Desk Specialist to support a Federal agency. ... A minimum of four (4) years of progressive experience in IT service desk or related technical support roles. ... Experience supporting federal customers in a service ...
401(k)
Advancement Opportunities
Vision Insurance
Tuition Reimbursement
Secret Clearance
NEW
Today
- Addison Group
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
- Remote
Must have 3+ years IT Helpdesk/Desktop Support in an enterprise environment. ... Information Technology Certifications are preferred. ... Provides in-depth enterprise desktop/hardware support, ensuring the computing environment runs optimally and ...
SharePoint
Active Directory
NEW
1 day ago
- DePelchin Children’s Center
- Houston, TX
IT Project Support Specialist works with the Vice President of Information Technology and others in the IT department to help lead projects to successful completion by applying their expertise in planning, coordination, resource management, risk ...
Full-Time
Entry Level
Paid Time Off
Bachelor's Degree
10 days ago
- AAMA
- Houston, TX 77299 (Washington Avenue Coalition / Memorial Park area)
Maintain a high level of ethical behavior and confidentiality of information about school personnel. ... Preferred: Bachelor’s degree in information technology or computer science. ... Technology Support is a position hired by AAMA to oversee and ...
Associate's Degree
NEW
Today

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IT Support Specialist II

Apply on Company Site

Company
TechMD
Location
Houston, TX
Job Type
Full-Time
Salary
$28 - $32 an hour

Remote

Hyper-V

VMware

Windows

Mid Level

Azure

Description

At TechMD, we believe that happy employees lead to a better work environment, which in turn leads to a better experience for our customers. We’re constantly working to improve company culture, whether it’s through company-wide events or smaller, day-to-day things. We also have exciting opportunities for employees to get involved in the community, through volunteering and fundraising initiatives.

The IT Support Specialist II is responsible for implementing, administering, and supporting distributed systems, focusing on core Microsoft products, platforms, and virtualized environments with a focus on maintaining security best practices. Beyond systems, the IT Support Specialist II will harbor advanced knowledge of firewalling and switching, agnostic to a particular vendor. This role provides advanced technical support, addresses escalated issues, and plays a key part in maintaining seamless operations for critical technical incidents, including P1 and VIP support. While an IT Support Specialist II isn’t inherently taking the first line of calls, the expectation is to provide unparalleled customer service via phone and email support. Beyond assisting the client, the IT Support Specialist II is expected to share knowledge and empower our IT Support Specialist I team members to foster their growth as well.

Primary Responsibilities:

Ticket Management:

- Work tickets that are assigned in order of SLA.

- Assess, plan, and resolve Tier 2 issues efficiently and effectively to ensure minimal disruption to customer operations.

- Be available for P1 escalations and prepared to assess site outages and perform disaster recovery at any given moment.

- Follow up with IT Support Specialist I escalations and provide insight regarding resolutions

- Strong priority management

Call Transfer Support:

- Accept transfer calls to assist with P1 incidents or VIP customer support needs, ensuring a seamless escalation process.

- Accept incoming calls regarding open tickets that are awaiting client response.

- Accept handoffs from service management.

Collaboration, Communication, and Customer Service:

- Collaborate with teammates and customers to provide clear, effective communication during issue resolution.

- Relay critical updates between technicians and customers promptly and professionally.

- Become a thriving part of the team, serving as a role model for our IT Support Specialist I technicians.

- Interface with all levels of client staff, from the secretary to the CEO, with tact and professionalism especially during tough issues.

- Strong verbal communication and telephone skills to support team collaboration and effective customer interactions.

- Demonstrate excellent customer service skills with a focus on professionalism and problem-solving.

- Able to remain calm under pressure and illustrate poise in conversations even in the worst technical situations.

Technical Support and On-Site Assistance:

- Perform advanced troubleshooting for escalated issues remotely or on-site (locally), as required.

- Follow dispatcher schedules for on-site (local) visits to resolve infrastructure challenges.

Documentation and Standards:

- Maintain accurate, up-to-date documentation of system changes and issue resolution activities.

- Actively utilize change control processes to keep others informed of ongoing changes in client environments.

- Adhere to all Standard Operating Procedures (SOPs) for tasks, functions, and organizational policies and create SOPs for future use as needed.

- Possess excellent note taking capabilities, providing detailed explanations of troubleshooting with screenshots where applicable

Development and On-Call Rotation:

- Participate in our extensive certification bounty program and be rewarded for increasing your knowledge.

- Plot your own trajectory for upward movement, with the assistance of leadership.

- Participate in the on-call rotation as per organizational expectations for assigned locations.

Miscellaneous:

- Complete additional duties as assigned by managers.

Technical Skills and Experience:

Technical Expertise:

- 3-5 years of experience in a similar role.

- Proficiency with Windows Server (2012/2016/2019/2022/2025).

- Familiarity with virtualization, primarily Hyper-V and VMware.

- Experience with Microsoft 365 administration and troubleshooting, including troubleshooting via PowerShell.

- Proficiency with user account troubleshooting, both local AD and Entra ID.

- Possess a deep understanding of mail flow and diagnosing mail flow issues (local Exchange knowledge is a plus).

- Strong understanding of Azure, primarily IAAS offerings including AVD, but familiar with other core services such as storage accounts, key vaults, file shares, and Azure backup (familiarity with Azure Cloud Shell is desired).

- Proven history of firewall management and implementation, with a fundamental understanding of protocols and standards that are not bound to a particular vendor (Sophos, Fortinet, and SonicWall experience are desired).

- Comfortable with switching, primarily utilizing CLI to complete troubleshooting and management tasks.

- Excellent with workstation troubleshooting, including Windows 10/11 and macOS.

- In depth understanding of how DNS functions at a fundamental level, both internal and external to an enterprise network.

- Experienced with wireless network troubleshooting, particularly when remote.

- Although not a core requirement, an understanding of VOIP is advantageous.

- Proficiency in utilizing backup solutions (Veeam and Datto experience are desired)

- Comfortable with executing disaster recovery to restore operations during major outages.

- Experience creating and reviewing PowerShell scripts.

Certifications:

- At least one advanced level certification is desired, examples including but not limited to:

AZ-104
AZ-500
AZ-700
AZ-800/801
CCNP
FCSS
CompTIA Server+
CompTIA CySA+

- Overall work experience is considered in lieu of certifications.

Range is $28-$32 an hour, depending on experience

Experience

Mid Level

: Location
Houston, TX

: Job Type
Full Time

: Company
TechMD
Department
IT Services

Apply on Company Site

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